Help Center
Choosing & Buying an eSIM
- Can I buy an eSIM for multiple countries?
- How do Simgiga eSIMs work?
- Do I need to provide any document when buying an eSIM Simgiga?
- How long does it take to receive an eSIM?
- Is there a physical store for Simgiga?
- Do eSIMs come with a phone number to make or receive calls?
- How can I set a data limit on my Android device
Compatibility
- Does iPad 9.7 support eSIM?
- Does iPad 4 series support eSIM?
- Does the iPad 3 series support eSIM?
- Does iPad 2 series support eSIM?
- Does the Google Pixel Fold Series Support eSIM?
- Does the Google Pixel 8 Series Support eSIM?
- Does the Google Pixel 7 Series Support eSIM?
- Does the Google Pixel 6 Series Support eSIM?
- Does the Google Pixel 5 Series Support eSIM?
- Does the Google Pixel 3 Series Support eSIM?
- Does the Google Pixel 4 Series Support eSIM?
- Does the Google Pixel 2 Series Support eSIM?
- Does Google Pixel XL Support eSIM?
- Does the Samsung Galaxy A54 Support eSIM?
- Does the Samsung Galaxy Z Flip Series Support eSIM?
- Does the Samsung Galaxy Z Fold Series Support eSIM?
- Does Samsung Galaxy S4 series support eSIM?
- Does Samsung Galaxy S6 series support eSIM?
- Does Samsung Galaxy S5 series support eSIM?
- Does Samsung Galaxy J7 series support eSIM?
- Does Samsung Galaxy A9 series support eSIM?
- Does the Samsung Galaxy Note 20 Series Support eSIM?
- Does Samsung Galaxy A8 series support eSIM?
- Does the Samsung Galaxy S23 Series Support eSIM?
- Does Samsung Galaxy A support eSIM?
- Does Samsung Galaxy A7 series support eSIM?
- Does the Samsung Galaxy S20 Series Support eSIM?
- Does Samsung Galaxy A5 series support eSIM?
- Does the Samsung Galaxy S21 Series Support eSIM?
- Does Samsung Galaxy A3 series support eSIM?
- Does Samsung Galaxy S7 series support eSIM?
- Does Samsung Galaxy S8 series support eSIM?
- Does Samsung Galaxy S9 series support eSIM?
- Does Samsung Galaxy S10 series support eSIM?
- Does iPhone SE (1st generation) support eSIM?
- Does iPhone 6 series support eSIM?
- Does iPhone 7 series support eSIM?
- Does iPhone 8 / 8 Plus support eSIM?
- Does Samsung Galaxy A10 Support ESIM?
- Does The Samsung Galaxy S22 Series Support eSIM?
- Does Apple Watch Series 2 support eSIM?
- Does Apple Watch Sport series support eSIM?
- Does the Apple Watch series support eSIM?
- Does iPad mini series support eSIM?
- Does iPad Pro series support eSIM?
- Does iPad Air series support eSIM?
Installing & Activating an eSIM
- What should I do if my QR code does not work?
- How many Simgiga eSIMs can I install?
- Can I install the same eSIM on multiple devices?
- How can I install and activate an eSIM on an iPhone?
- Why am I receiving text messages on my eSIM?
- How can I configure APNs for my eSIM?
- How can I install and activate an eSIM on Google Pixel?
- How can I install and activate an eSIM on Samsung?
Using an eSIM
- When is it safe to remove eSIMs from my device?
- Can I receive phone calls on my primary number?
- Why does my eSIM work but SIM manager does not see it?
- How do I know which eSIM is using data?
- Can I access all apps and websites with my eSIM mobile data?
- How can I receive SMS and calls while connected with my data-only eSIM?
- How do I change my eSIM label?
- Why don’t I see 5G in the status bar on my iPhone?
- How can I save data usage on my Android device?
- How can I share data with my eSIM?
- Can I use WhatsApp with my Simgiga eSIM?
- Can I use iMessage with my Simgiga eSIM?
- How can I check how much data I have used?
- How many times can I use my eSIM?
- What happens if I use up my data before my eSIM validity date?
- Can I use my SIM card and Simgiga eSIM at the same time?
- When does my eSIM data plan start?
- When should you activate your eSIM plan?
- Can I use two eSIMs at the same time?
- Can I use my eSIM as dual SIM?
- How do I delete an eSIM from an iPhone?
- Can I renew or extend the data usage on my eSIM?
How can I receive SMS and calls while connected with my data-only eSIM?
If your Simgiga eSIM is data-only, you can still receive calls and SMS through another line. To use your primary line for voice and text while using a data-only eSIM, follow these steps:
Setting Your Primary Line for Calls and SMS:
On iOS Devices:
- Enable Primary Line: Go to Settings > Cellular / Mobile Data > Primary Line / Main Line. Turn on “Turn on this line.”
- Set Default Voice Line: Go to Cellular > Default Voice Line and choose your Primary Line.
- Select eSIM for Mobile Data: Go back to Cellular / Mobile Data and select your eSIM for mobile data.
On Samsung Devices:
Option 1: Via Quick Settings Panel
- Swipe down to open the Quick Settings Panel.
- Select Calls, then choose your Primary Line.
- Repeat for SMS.
- Ensure your eSIM is selected for mobile data.
Option 2: Via Settings Menu
- Go to Settings > Connections > SIM Card Manager.
- Under the Preferred SIM Card section, select Calls, then choose your Primary Line.
- Repeat for SMS.
- Ensure your eSIM is selected for mobile data.
On Google Pixel Devices:
- Go to Settings > Network & Internet > SIMs.
- Select your Primary Line and turn on Use SIM (if not already on).
- Under Calls Preference, select your Primary Line. Confirm the plan for calls when prompted.
- Repeat for SMS Preference.
- Ensure your eSIM is selected for mobile data.
After completing these steps, your Primary Line will be set for voice calls and SMS, while your eSIM will handle mobile data.
Important Note:
To receive calls and SMS, make sure to enable data roaming on your device (as required by your network carrier). Keep in mind that this will incur roaming charges, so it's highly recommended to check your home network carrier's roaming charges before enabling this feature.