Help Center

Can I receive phone calls on my primary number?

Yes, you can receive phone calls on your primary number while using a Simgiga eSIM, provided your device supports Dual SIM Dual Standby (DSDS) technology. This feature is available on many modern devices and allows both a physical SIM and an eSIM to be active at the same time.

For iPhone Users:

Certain iPhone models allow you to use both your physical SIM (primary number) and your Simgiga eSIM simultaneously. This means you can use the Simgiga eSIM for mobile data while still receiving calls and texts on your primary number through your physical SIM.

iPhone Compatibility:

  • iPhone models with Dual SIM Dual Standby (DSDS): iPhone 13 series and later.
  • For iPhone 12, iPhone 11, iPhone XS, iPhone XS Max, and iPhone XR, they support Dual SIM with one physical SIM and one eSIM, but only one eSIM can be active at a time.

For Android Users:

Devices like Samsung Galaxy, Google Pixel, and others also support DSDS. However, compatibility and the number of active eSIMs may vary depending on the device model.

With DSDS-enabled devices, you can enjoy seamless data use with your Simgiga eSIM while maintaining phone connectivity through your primary SIM.