Help Center
Choosing & Buying an eSIM
- Can I buy an eSIM for multiple countries?
- How do Simgiga eSIMs work?
- Do I need to provide any document when buying an eSIM Simgiga?
- How long does it take to receive an eSIM?
- Is there a physical store for Simgiga?
- Do eSIMs come with a phone number to make or receive calls?
- How can I set a data limit on my Android device
Compatibility
- Does iPad 9.7 support eSIM?
- Does iPad 4 series support eSIM?
- Does the iPad 3 series support eSIM?
- Does iPad 2 series support eSIM?
- Does the Google Pixel Fold Series Support eSIM?
- Does the Google Pixel 8 Series Support eSIM?
- Does the Google Pixel 7 Series Support eSIM?
- Does the Google Pixel 6 Series Support eSIM?
- Does the Google Pixel 5 Series Support eSIM?
- Does the Google Pixel 3 Series Support eSIM?
- Does the Google Pixel 4 Series Support eSIM?
- Does the Google Pixel 2 Series Support eSIM?
- Does Google Pixel XL Support eSIM?
- Does the Samsung Galaxy A54 Support eSIM?
- Does the Samsung Galaxy Z Flip Series Support eSIM?
- Does the Samsung Galaxy Z Fold Series Support eSIM?
- Does Samsung Galaxy S4 series support eSIM?
- Does Samsung Galaxy S6 series support eSIM?
- Does Samsung Galaxy S5 series support eSIM?
- Does Samsung Galaxy J7 series support eSIM?
- Does Samsung Galaxy A9 series support eSIM?
- Does the Samsung Galaxy Note 20 Series Support eSIM?
- Does Samsung Galaxy A8 series support eSIM?
- Does the Samsung Galaxy S23 Series Support eSIM?
- Does Samsung Galaxy A support eSIM?
- Does Samsung Galaxy A7 series support eSIM?
- Does the Samsung Galaxy S20 Series Support eSIM?
- Does Samsung Galaxy A5 series support eSIM?
- Does the Samsung Galaxy S21 Series Support eSIM?
- Does Samsung Galaxy A3 series support eSIM?
- Does Samsung Galaxy S7 series support eSIM?
- Does Samsung Galaxy S8 series support eSIM?
- Does Samsung Galaxy S9 series support eSIM?
- Does Samsung Galaxy S10 series support eSIM?
- Does iPhone SE (1st generation) support eSIM?
- Does iPhone 6 series support eSIM?
- Does iPhone 7 series support eSIM?
- Does iPhone 8 / 8 Plus support eSIM?
- Does Samsung Galaxy A10 Support ESIM?
- Does The Samsung Galaxy S22 Series Support eSIM?
- Does Apple Watch Series 2 support eSIM?
- Does Apple Watch Sport series support eSIM?
- Does the Apple Watch series support eSIM?
- Does iPad mini series support eSIM?
- Does iPad Pro series support eSIM?
- Does iPad Air series support eSIM?
Installing & Activating an eSIM
- What should I do if my QR code does not work?
- How many Simgiga eSIMs can I install?
- Can I install the same eSIM on multiple devices?
- How can I install and activate an eSIM on an iPhone?
- Why am I receiving text messages on my eSIM?
- How can I configure APNs for my eSIM?
- How can I install and activate an eSIM on Google Pixel?
- How can I install and activate an eSIM on Samsung?
Using an eSIM
- When is it safe to remove eSIMs from my device?
- Can I receive phone calls on my primary number?
- Why does my eSIM work but SIM manager does not see it?
- How do I know which eSIM is using data?
- Can I access all apps and websites with my eSIM mobile data?
- How can I receive SMS and calls while connected with my data-only eSIM?
- How do I change my eSIM label?
- Why don’t I see 5G in the status bar on my iPhone?
- How can I save data usage on my Android device?
- How can I share data with my eSIM?
- Can I use WhatsApp with my Simgiga eSIM?
- Can I use iMessage with my Simgiga eSIM?
- How can I check how much data I have used?
- How many times can I use my eSIM?
- What happens if I use up my data before my eSIM validity date?
- Can I use my SIM card and Simgiga eSIM at the same time?
- When does my eSIM data plan start?
- When should you activate your eSIM plan?
- Can I use two eSIMs at the same time?
- Can I use my eSIM as dual SIM?
- How do I delete an eSIM from an iPhone?
- Can I renew or extend the data usage on my eSIM?
Can I receive phone calls on my primary number?
Yes, you can receive phone calls on your primary number while using a Simgiga eSIM, provided your device supports Dual SIM Dual Standby (DSDS) technology. This feature is available on many modern devices and allows both a physical SIM and an eSIM to be active at the same time.
For iPhone Users:
Certain iPhone models allow you to use both your physical SIM (primary number) and your Simgiga eSIM simultaneously. This means you can use the Simgiga eSIM for mobile data while still receiving calls and texts on your primary number through your physical SIM.
iPhone Compatibility:
- iPhone models with Dual SIM Dual Standby (DSDS): iPhone 13 series and later.
- For iPhone 12, iPhone 11, iPhone XS, iPhone XS Max, and iPhone XR, they support Dual SIM with one physical SIM and one eSIM, but only one eSIM can be active at a time.
For Android Users:
Devices like Samsung Galaxy, Google Pixel, and others also support DSDS. However, compatibility and the number of active eSIMs may vary depending on the device model.
With DSDS-enabled devices, you can enjoy seamless data use with your Simgiga eSIM while maintaining phone connectivity through your primary SIM.