Privacy Policy

Privacy Policy

Your privacy is important to SimGiga., doing business as SimGiga (www.simgiga.com). This Privacy Policy explains the types of personal data we gather and how we use it. SimGiga reserves the right to modify this Privacy Policy at any time, as detailed in the section below titled “Changes to This Policy.” By using any SimGiga website, product, tool, data feed, or service (collectively, the “Service”), you acknowledge and agree to the terms of this policy. Please read this policy carefully.

If you have unresolved privacy or data use concerns, please contact us at info@simgiga.com. Additional information can be found under “How Does A Buyer Change Or Update Information?”

SimGiga respects your privacy. This notice outlines our practices for collecting, using, disclosing, retaining, and safeguarding your personal data in compliance with applicable laws, including the GDPR.

Key GDPR Principles

  • Clear Purpose: We will inform you of the purpose of collecting your personal data.
  • Data Minimization: We only collect data necessary for the stated purpose.
  • Retention Period: Personal data will be retained only as long as necessary and will be deleted afterward.
  • Individual Rights: You have the right to access, rectify, and erase your personal data.

Information We Collect

1. Personally Identifiable Information

When you knowingly provide us with personally identifiable information, such as your name, email address, phone number, or other details (e.g., placing an order, completing a survey, or contacting us), we collect and use this data as described in this policy.

This policy does not cover third-party services (e.g., Facebook API Services) linked to or referenced by our Services. We advise you to read their respective privacy policies.

2. Sensitive Personal Data

We request that you do not send or disclose sensitive personal data (e.g., social security numbers, racial or ethnic origin, political opinions, health data, etc.). If you do provide such information, you consent to its processing as outlined in this policy.

3. Non-Personally Identifiable Information

We may collect non-personally identifiable information such as your IP address, browser type, location, and access times. This information helps us analyze usage trends and improve the Service.

4. Cookies, Pixels, and Local Storage

We use cookies to provide a personalized experience. These include:

  • Strictly Necessary Cookies: Enable essential functionalities like secure login.
  • Functionality Cookies: Remember your preferences.
  • Performance Cookies: Analyze usage statistics (e.g., via Google Analytics).
  • Advertising Cookies: Deliver targeted ads.

You can manage cookies through your browser settings. For more information, visit Google's Privacy & Terms.

5. Pixel Tags

Pixel tags monitor user behavior on our website and help improve our services and marketing campaigns.

Use of Collected Data

SimGiga will use your data to:

  • Operate and improve the Services.
  • Provide customer support.
  • Send administrative and marketing communications (with your consent).
  • Process transactions and comply with legal requirements.

We may share your data with service providers under confidentiality agreements or with your consent.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Upon request, we will provide information about the data we hold and update or delete it as needed.

Disclosure of Data

We may disclose your personal data:

  • With your consent.
  • To comply with legal obligations.
  • To address misuse or fraudulent activities.
  • During business transfers (e.g., mergers).

Aggregated, non-identifiable data may be shared with partners for analytics or marketing purposes.

Children’s Policy

Users must be at least 18 years old (or 13 with parental consent) to use our Services. We do not knowingly collect data from children under 13. If discovered, such data will be deleted promptly.

International Usage

Your data may be stored and processed outside your country of residence, where privacy laws may differ. Third-party service providers working with SimGiga adhere to confidentiality agreements to ensure data protection.

How to Change or Update Your Information

You can contact us at info@simgiga.com to:

  • Access the information we hold about you.
  • Update or correct inaccuracies.
  • Request data deletion (where applicable).

Security Measures

We use industry-standard practices to protect your data. However, no system is completely secure. If you believe your data has been compromised, contact us immediately at info@simgiga.com.

User Data Deletion

Users have the right to request the deletion of their personal data stored by us. To make such a request, please contact us via email at info@simgiga.com.

Upon receiving your request, we will:

  1. Verify your identity to ensure security.
  2. Complete the data deletion process within 30 business days.
  3. Provide confirmation that your data has been deleted.

Please note that certain data may be retained if required by law or necessary to resolve disputes or enforce our agreements.

Changes to This Policy

We reserve the right to update this policy at any time. The updated policy will be posted on our website with a revised “last updated” date. Significant changes will be communicated via email or a prominent notice.

Contact Information

For questions about this policy, please email us at info@simgiga.com.

Last Updated: 2025

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